Protect Your Devices With Cellucity | Device insurance Protect Your Devices With Cellucity | Device insurance

Protect the Devices That Keep You Connected

Cover Starts From Just R20 Per Month

Affordable device cover for phones, tablets, laptops and smartwatches. Any network. Prepaid or contract. Flexible protection designed around the devices you rely on every day.

Powered by Vodacom Financial Services  •  Trusted protection
✓ Any network
✓ Prepaid or contract
✓ Multiple devices
✓ Family & friends
Cover is subject to eligibility, policy terms, conditions and applicable exclusions.
One solution for your devices
Flexible protection for the technology you use every day
Any Network
Phones
Tablets
Laptops & Watches
  • Accidental damage, theft & loss
  • Power surge & liquid damage
  • Cover multiple devices
  • Cover devices for family & friends
  • Direct debit or add to your Vodacom bill

Why Choose CoverU?

Flexible device protection designed to give you more choice over what you insure, how you pay and who you cover.

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Low Monthly Premiums
Affordable protection designed to help you safeguard your valuable devices without unnecessary complexity.
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Any Network
Cover is not limited to one mobile network. Prepaid and contract customers can protect eligible devices.
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Device Asset Cover
Protect eligible smartphones, tablets, laptops and smartwatches that form part of your connected life.
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Flexible Payment Options
Pay by direct debit or, where eligible, add your monthly premium conveniently to your Vodacom bill.
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Family & Friends
Cover multiple eligible devices, including devices used by family members and friends, subject to policy requirements.
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Powered by Vodacom
CoverU is powered by Vodacom Financial Services, combining Cellucity service with established insurance expertise.

What's Covered?

Protection for the devices you depend on when life's unexpected moments happen.

Protection for life's "oops" moments

  • Accidental Damage
    Protection for eligible accidental damage to your insured device.
  • Theft or Loss
    Cover for eligible theft or loss events, subject to policy terms and claim requirements.
  • Power Surge
    Protection against eligible electrical and power surge damage.
  • Liquid Damage
    Cover for eligible accidental liquid damage.

Devices & Payment

Eligible device categories include:
Smartphones
Tablets
Laptops
Smartwatches
Flexible ways to pay:
  • Monthly direct debit
  • Add your premium to your Vodacom bill where eligible

How It Works

Straightforward protection with Cellucity service when you need it.

1
Tell Us About Your Device
Provide the information required for the device or devices you would like to cover.
2
Choose Your Cover
Select the appropriate protection and available payment option for your needs.
3
Activate Your Cover
Once successfully activated, you'll receive confirmation and the applicable policy information.
4
We're Here When You Need Us
If you need to claim, we'll help guide you through the applicable claims and repair process.

Cover Built Around You

From an individual device to multiple devices for a household, CoverU gives you greater flexibility.

Individuals & Families

  • Customers buying devices outright.
  • Prepaid and contract customers.
  • Households with multiple phones, tablets and laptops.
  • Parents looking to protect eligible children's devices.
  • Customers with devices across different networks.

Professionals & Connected Users

  • Remote and hybrid workers.
  • Entrepreneurs and business owners.
  • People travelling with valuable devices.
  • Users who depend on their devices for work and everyday life.
  • Customers who value convenient access to repair support.

Device Fleet Management for Business

Flexible device insurance and support structured around your business requirements, helping keep your teams connected and productive.

From growing businesses to larger device fleets, Cellucity has the flexibility to structure solutions according to your organisation's requirements, fleet profile and operational needs.

  • Flexible Deal Structures
    Solutions can be structured around your business requirements, fleet size and applicable commercial arrangements.
  • Personalised Service
    Dedicated support from a team that understands your business and your device environment.
  • Fast Repairs & Replacements
    Efficient repair and replacement processes designed to help minimise employee downtime.
  • Keep Your Team Productive
    Help employees stay connected and equipped with the devices they need to keep working.
Business & Corporate

Protect Your Device Fleet

Need to cover a fleet of smartphones, tablets, laptops or smartwatches?

Talk to us about a tailored CoverU solution structured around your business and the support requirements of your team.

Talk to Our Business Team

Frequently Asked Questions

Is CoverU only available to Vodacom customers?
No. CoverU is designed for eligible devices across networks, whether you're prepaid or contract.
Can I cover more than one device?
Yes. Eligible phones, tablets, laptops and smartwatches can be covered, including multiple devices for yourself, family or friends, subject to policy requirements.
Can existing devices be covered?
Eligible existing devices may qualify for CoverU subject to applicable eligibility, age, condition and policy requirements.
How do I pay for CoverU?
Available payment methods include monthly direct debit and, for eligible customers, billing through a Vodacom account.
Who powers CoverU?
CoverU is powered by Vodacom Financial Services, with Cellucity providing the retail and service experience.
Can CoverU support business device fleets?
Yes. Cellucity can structure device fleet solutions around business requirements, with personalised support and efficient repair or replacement processes.

Ready to Protect Your Devices?

Get flexible cover for eligible phones, tablets, laptops and smartwatches — any network, prepaid or contract.

Cellucity CoverU — flexible device asset cover powered by Vodacom Financial Services. Terms, conditions, eligibility requirements and exclusions apply.
Cellucity CoverU in partnership with:
Underwriter
Vodacom Insurance (RF) Limited, a licensed non-life insurer.
Cellucity CoverU
Developed by Cellucity as your trusted service partner.
Repairs
Authorised Apple, Samsung and Huawei Repairer.
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